Scan To Email Tester

Test your Email Settings!

Designed specifically to test email settings for the Scan To Email feature on Multi-Functional Copiers, Printers and Scanners.

Select an Email Service Provider or manually enter your SMTP settings.


Most Common Issues

The most common culprits for Scan To Email issue.

Gmail enabled 2FA
Click Here for steps on how to correct the scan to email issue due to Google disabling less secure apps and forcing 2FA for all accounts.
Incorrect Email Settings 1
Most scan to email issues stem from incorrect SMTP settings.
Incorrect DNS Settings 2
If using an SMTP hostname instead of an IP address, the device needs an external DNS to resolve the hostname.
Incorrect Gateway Settings 3
A gateway is needed to connect to an outside SMTP address.
Office 365: Certificate 4
Some MFPs require a certificate in order to use O365.
Gmail: Less Secure Apps is Disabled Google Removed This Feature 5
Gmail started auomatically disabling Less Secure Apps on all email accounts. MFPs are considered Less Secure Apps and require this feature enabled in order to function.

How To Setup Scan To Email

Animated/Step by step instructions on how to setup the Scan To Email feature.

Ricoh/Savin
Konica Minolta
Kyocera
Toshiba
HP